Changing the pickup roller
If the printer regularly mispicks (no
media feeds through or more than one
sheet feeds through), you might need to
change or clean the pickup roller. See
Accessories and ordering information
to
order a new pickup roller.
CAUTION
Failure to complete this procedure might
damage the printer.
1
Unplug the power cord from the
printer, and allow the printer to cool.
2
Open the toner door, and remove the
toner cartridge.
3
Find the pickup roller.
4
Release the small, white tabs on
either side of the pickup roller, and
rotate the pickup roller toward the
front.
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5
Gently pull the pickup roller up and
out.
6
Position the new or cleaned part in
the slot of the previous pickup roller.
See
Cleaning the pickup roller
for
instructions.
Note
Circular and rectangular pegs on each
side prevent you from incorrectly
positioning the pickup roller.
7
Rotate the top of the new pickup
roller away from you until both sides
snap into place.
8
Reinstall the toner cartridge, and
close the toner door.
9
Plug the printer in to turn it back on.
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