Guidelines for repacking the printer
Use the following guidelines when repacking the printer:
If possible, include print samples and 5 to 10 sheets of paper
or other media that did not print correctly.
Remove and keep any DIMMs (memory) installed in the
Removing a DIMM
Static electricity can damage DIMMs. When handling DIMMs, either
wear a grounded antistatic wrist strap or frequently touch the surface
of the DIMMs’ antistatic package before touching bare metal on the
Remove the scanner. See
Removing the copier/scanner
Remove and keep any cables, trays, and optional
accessories installed in the printer.
Remove and keep the toner cartridge.
To prevent damage to the toner cartridge, store the toner cartridge in
its original packing material or store it so that it is not exposed to light.
If possible, use the original shipping container and packing
material. Shipping damage as a result of inadequate packing
is your responsibility. If you have already disposed of the
printer’s packing material, contact a local mailing service for
information on repacking the printer.
Include a completed copy of the service information form.
Service information form
Hewlett-Packard recommends that you insure the equipment
190 Chapter 12 Service and support