Clearing copier/scanner jams
Occasionally, media becomes jammed during a scan or copy job.
Some of the causes include the following:
●
The input trays are loaded improperly. See
Loading originals
in the copier/scanner
for instructions.
●
The original is too small or too large to feed correctly through
the copier/scanner. See
Supported media sizes and types
for
more information.
●
The original exceeds the maximum page length. See
Supported media sizes and types
for more information.
●
The media does not meet Hewlett-Packard specifications.
See
Printer media specifications
for more information.
An error message appears on your computer screen when a jam
occurs.
Note
When you add new originals, always remove the originals from the input
tray and straighten the stack of new originals.
EN
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