Paper
For best results, use conventional 20 lb (75 g/m
2
) paper. Make
sure that the paper is of good quality and free of cuts, nicks,
tears, spots, loose particles, dust, wrinkles, voids, and curled or
bent edges.
If you are unsure about what type of paper you are loading (such
as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage
to the printer.
Paper usage
Symptom
Problem with paper
Solution
Poor print quality or toner
adhesion.
Problems with feeding.
Too moist, too rough, too
smooth, or embossed.
Faulty paper lot.
Try another kind of paper:
between 100-250 Sheffield
and 4-6% moisture content.
Dropouts, jamming, or curl.
Stored improperly.
Store paper flat in its
moisture-proof wrapping.
Increased gray background
shading.
Might be too heavy.
Use lighter paper.
Excessive curl.
Problems with feeding.
Too moist, wrong grain
direction, or short-grain
construction.
Use long-grain paper.
Print using the
straight-through output path.
Jamming or damage to printer. Cutouts or perforations.
Do not use paper with cutouts
or perforations.
240 Appendix D Media specifications
EN
Note
Do not use letterhead that is printed with low-temperature inks, such
as those used in some types of thermography.
Do not use raised letterhead.
The printer uses heat and pressure to fuse toner to the paper. Make
sure that any colored paper or preprinted forms use inks that are
compatible with the printer temperature (200° C or 392° F for 0.1
second).
Problems with feeding.
Ragged edges.
Use good quality paper.
Paper usage (continued)
Symptom
Problem with paper
Solution
EN
Guidelines for using media 241