12 Service and support - HP LaserJet 1200 Printer series

HP LaserJet 1200 Printer series
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12 Service and support

HP LaserJet 1200 Printer series - 12 Service and support

Service and support

This chapter provides information on the following topics:

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Availability

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Hardware service

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Extended warranty

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Guidelines for repacking the printer

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Service information form

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Hewlett-Packard Support

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Worldwide country/region sales and service offices

188 Chapter 12 Service and support

HP LaserJet 1200 Printer series > 12 Service and support

Contents
1 Getting to know the printer
- Understanding the printer’s features and benefits
- Identifying the printer’s components
- Choosing paper and other media
- Loading media into the input trays
- Turning the power off
- Understanding voltage conversions
- Accessing the printer properties (driver) and help
- Printing a configuration page
2 Getting to know the copier/scanner
- Understanding the copier/scanner’s features and benefits
  - Scan
  - Copy
- Identifying the copier/scanner’s components
- Supported media sizes and types
- Precautions for copying and scanning
- Loading originals in the copier/scanner
- Getting to know the software
- Accessing the online help
3 Getting to know the print server
- Understanding the print server’s features and benefits
- Using network protocols
- Identifying the print server’s components
- Installing the print server
  - To install the HP JetDirect 175X hardware
- Installing and configuring the network software
  - Install the software on a network
  - Install the printer and server
- Using the embedded web server
  - Prerequisites
  - Compatible Web Browsers
- Starting the embedded web server
- Using HP Web JetAdmin
- Additional configuration and management tools
- Using BOOTP
- Using DHCP
- UNIX systems
- Moving to another network
4 Media
- Optimizing print quality for media types
- Printing transparencies and labels
- Printing envelopes
  - Printing one envelope
- Printing letterhead or preprinted forms
- Printing custom-sized media or cardstock
5 Printing tasks
- Printing with manual feed
- Printing on both sides of the paper (manual duplexing)
- Printing watermarks
  - Accessing the watermark feature
- Printing multiple pages on a single sheet of paper (Nupprinting)
  - Accessing the multiple pages per sheet feature (Windows)
  - Accessing the multiple pages per sheet feature (Mac OS)
- Printing booklets
- Canceling a print job
- Understanding print quality settings
- Using EconoMode (Save Toner)
6 Scanning tasks
- Starting a scan
  - Working with scanned items
- Scanning to e-mail
  - Using the e-mail feature (Windows 98, 2000, Millennium, NT 4.0)
  - Using the e-mail feature (Mac OS)
- Editing scanned text (Optical Character Recognition)
  - Using the OCR feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS)
- Storing scanned text or images
  - Using the Store feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS)
- Acquiring an image
- Adjusting the contrast
  - Accessing the contrast feature
- Enhancing the scanned image in HPDocument Manager
  - Accessing the image enhancement features
- Adding annotations to scanned images
  - Accessing the annotation features
- Canceling scan jobs
7 Copying tasks
- Understanding copying features
- Using the Quick Copy feature
  - Quick Copy settings
- Using HP LaserJet Copier
  - Accessing HPLaserJet Copier
  - Accessing HP LaserJet Copy Plus
- Adjusting the contrast
  - Accessing the contrast feature
- Canceling copy jobs
8 Managing the toner cartridge
- Using HP toner cartridges
  - HP policy on non-HP toner cartridges
- Storing toner cartridges
  - Toner cartridge life expectancy
- Recycling toner cartridges
- Saving toner
- Redistributing toner
- Changing the toner cartridge
9 Troubleshooting the printer
- Finding the solution
- Troubleshooting PostScript (PS) Errors
  - Paper handling problems
  - Printed page is different than what appeared on screen
- Improving print quality
- Cleaning the printer
  - Cleaning the printer media path
- Clearing printer media jams
  - Removing a jammed page
- Changing the pickup roller
- Cleaning the pickup roller
- Changing the printer separation pad
10 Troubleshooting the copier/scanner
- Finding the solution
- Improving copy/scan quality
- Cleaning the copier/scanner
- Clearing copier/scanner jams
  - Clearing jams
- Replacing the copier/scanner separation pad
- Removing the copier/scanner
- Closing the left side panel
11 Troubleshooting the print server
- Finding the solution
  - HP JetDirect 175X configuration page
- Understanding the print server’s light patterns
- Using a print server configuration page
  - Printing a print server configuration page
- Understanding the print server configuration page
- Verifying your hardware
12 Service and support
- Availability
- Hardware service
- Extended warranty
- Guidelines for repacking the printer
- Service information form
- Hewlett-Packard Support
- Worldwide country/region sales and service offices
A Printer specifications
- Specifications
- FCC compliance
- Environmental Product Stewardship Program
  - Protecting the Environment
- Material safety data sheet
- Regulatory statements
B Printer and copier/scanner specifications
- Specifications
- FCC compliance
- Environmental Product Stewardship Program
  - Protecting the environment
- Regulatory statements
C Print server specifications
- Specifications
- FCC compliance
- European community
- Regulatory statements
D Media specifications
- Printer media specifications
- Supported media sizes (printer)
- Guidelines for using media
E Memory (DIMM)
- Installing a DIMM (memory)
- Testing the DIMM installation
- Removing a DIMM
F Warranty and licensing
- Hewlett-Packard software license agreement
- Hewlett-Packard limited warranty statement
- Limited warranty for toner cartridge life
G Accessories and ordering information
H Scanner resolution and color
- Overview
- Resolution and color guidelines
- Resolution
- Color
Index